What happens to an IT department when it has no Hardware or Software to manage?
This topic is controversial as IT professions try to protect their roles, however in the end, business logic must prevail as alternatives are placed on the boardroom table for supply of virtual and mobile business solutions to their workforce.
As more applications are being provided via web browsers and a larger workforce become mobile, the requirement to have hardware, software and support costs within a business will be re-evaluated.

Greymouse Nearshore Testimonial.

Alive online uses the Business Bookkeeping services from Greymouse. This service ensures Alive Online complies with compliance rules and regulations.

Angela from Alive Online talks about how Greymouse service has helped her business overcome these challenges.

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When I came to Greymouse the books were not as accurate as costing us money.

The Greymouse team helped me out of my mess working closely with my accountant to ensure we remained compliant.

Are you looking for reliable IT services without spending a fortune?

Are you constantly employing and training staff only to see them leave in a few years?

is your business day constantly interrupted by simple problems, sucking your valuable time?

Maybe you looking for a competitive advantage to give you more time to deliver your valuable services to your clients?

Greymouse has the solution by resolving those simple IT support tasks for your company.

Greymouse helps companies meet the increasing customer demands for immediate IT response. Greymouse extends your staff by helping you retain local skills. In this way the pressure and stress become more manageable.

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How contact centre resourcing works for you

It is a simple 5 (five) step process for working with Greymouse:

Step 1 – We establish a confidentiality agreement ensuring your details and communication remains confidential.
Step 2 – Customised proposal prepared based on your customer needs.
Step 3 - Voice, email, live chat response setup & engagement.
Step 4 – The support team works with you to solve customer IT support issues by communicating with customers (or your internet desk) ensuring issues are resolved with patience and care.
Step 5 – Record the problems, and resolution within the helpdesk support program ensuring issue tracking.